Live support is available weekdays, from 9:00 am to 5:30 pm Eastern Time.For the fastest and most effective support experience, we recommend contacting us via the Chat button, below.
Please enter the details of your request. A member of our support staff will respond as soon as possible.
Please tell us where you purchased your Ultimaker printer.
Please let us know what model printer you're working with. This will help us solve any issues you encounter more effectively.
Please include the serial number for your printer; this is the alphanumeric code on the silver sticker. For most models, this sticker will be on the back panel of the printer.